Careers

Key Responsibilities:

• Responsible for monitoring and improving the integrity and efficiency of attached vehicles with respect to our norms.
• Inspect with chauffeurs whether they are following our listed norms each day.
• Inspect whether the cab has painting and stickers as mandatorily required.
• Helps in identifying and implementing efficient processes and methods for improving inspection operations.
• Utilizing TMS, databases and tools appropriately. Proficient in Data management and Management information Systems. Prepares report and data analysis.
• Understanding and striving to meet or exceed Vendor Management metrics while providing excellent, consistent Vendor support, Vendor Retention.
• Resolving vendor disputes or issues quickly and efficiently improves our standards.
• Analyzing competitor performance and market study. Highlighting the hierarchy wherever necessary.

Qualifications and Requirements

• A bachelor’s degree.
• 3-6 years relevant experience in sales, collections, quality, & Inspections related activities.
• Good Communication and negotiation skills.
• Willing to work at Rotational Shift.
• Willing to travel extensively around Coimbatore city and all cities of ROC.
• Should possess a valid driving license and two-wheeler.
• Convenience and petrol fees will be provided apart from CTC.
• Incentives will be given for achieving the targeted number of inspections.
• Good problem solver and creative thinker.

• Create, lead, and manage the newly established Cabs & Attachment Operations division.
• Resolve issues raised by vendors, drivers, and customers in a timely and effective manner.
• Ensure smooth and efficient day-to-day operations of the department.
• Maintain strong communication and negotiation skills to build and nurture relationships with vendors, drivers, and internal teams.
• Drive lead generation, marketing initiatives, and business development activities.
• Manage and follow up on vendor and driver monthly payments, including GST-related processes.
• Establish partnerships and tie-ups with corporate companies and showrooms.
• Act as a trusted advisor to new vendors monitor their performance, address concerns, and ensure excellent customer experience.
• Approach and onboard potential vendors by explaining company policies, norms, and earning opportunities.
• Oversee key tasks and develop project plans to ensure timely completion and compliance with deadlines.
• Achieve vendor onboarding targets and meet assigned KPIs.
• Monitor retention and turnover rates of newly attached vendors and drivers.
• Coordinate with and support the call centre team as needed.
• Provide training to vendors and chauffeurs on company standards, processes, and service expectations.

• Any bachelors degree.
• 5 to 10 years of experience in operations, vendor management, transportation, or related domains.
• Effective communication skills in English, both verbal and written.
• Strong problem-solving capabilities and creative thinking skills.
• Highly skilled in planning, organization, and managing multiple priorities efficiently
• Strong working knowledge of MS Word and Excel.

• Bookkeeping and Record Maintenance
• Maintain accurate and up to-date accounting records.
• Prepare, verify and process invoices and receipts.
• Ensure that all financial transactions are recorded properly
• Process payments, receipts, and reconciliations.
• Ensure timely payment to vendors and collections from clients.
• Follow up on outstanding invoices and resolve any discrepancies.
• Reconcile bank statements with company accounts and resolve discrepancies.
• Assist in the filings and compliance documents
• Handling Petty Cash
• Maintain proper documentation for audits and financial records.
• Basic Knowledge in GST & TDS
• Adhere to the company's financial policies and procedures

• 02 to 04 years of work experience in accounts and finance
• B. Com / B. Com CA / M.com /or Similar Qualifications only.
• Good working knowledge in MS Office and Tally.
• Good Written / Oral Communication in English.
• Good at problem-solving.
• Ability to analyse a large volume of data in MS Excel.

Role summary

To lead and manage the organisations finance and accounting function, ensuring strong financial governance, compliance, and strategic support to leadership. The role focuses on financial planning, cost optimisation, and statutory compliance.

Key Responsibilities:

Finance Leadership & Operations

• Provide leadership, direction, and oversight to the finance and accounting team
• Manage day-to-day financial operations, including accounting, reporting, and controls
• Oversee financial systems, processes, and reporting frameworks

Financial Planning, Budgeting & Reporting

• Lead budgeting, forecasting, and financial planning processes
• Prepare, analyze, and present all the MIS reports as required across functions, including:
• Profit & Loss (by business/location)
• Budget vs. forecast analysis
• Weekly cash flow statements
• Monitor financial performance and highlight key variances

Cost Management & Business Performance

• Drive cost control initiatives and implement cost reduction strategies
• Conduct detailed cost analysis to improve operational efficiency
• Lead financial review of overall business performance

Compliance, Taxation & Regulatory

• Ensure full compliance with statutory and regulatory requirements, including:
• GST, TDS, Income Tax, Corporate Tax
• PF, ESI, PT, Gratuity, and Consultancy/Contract agreements & payments
• Liaise with government authorities and regulatory bodies
• Manage audits and strengthen internal control frameworks

Payroll & Statutory Management

• Ensure timely and accurate statutory filings and compliance
• Oversee the disbursement of salary

  Functional Skills

  • Strong expertise in financial management, accounting, and internal controls
  • In-depth knowledge of GST, TDS, Income Tax, and corporate taxation
  • Sound understanding of consultancy and contract agreements, related payments, and statutory compliances such as PF, ESI, Professional Tax, and the Companies Act.
  • Experience in cost management and financial planning

  Technical Skills

  • Proficiency in Tally and other financial/ERP systems
  • Advanced MS office skills
  • Knowledge of data analysis tools (e.g., SQL, MS Access) preferred

  Behavioral Competencies

  • Strong analytical and problem-solving abilities
  • Excellent communication and stakeholder management skills
  • High level of business acumen and decision-making capability
  • Ability to interpret complex data into actionable insights

   

  Success Metrics (KPIs)

  • Accuracy and timeliness of financial reporting
  • Budget adherence and variance control
  • Effectiveness of cost optimization initiatives
  • Compliance and audit outcomes
  • Process efficiency and automation improvements

• To create, lead and manage the newly created cabs & attachment operations.
• Resolving problems of vendors, drivers and customers.
• Ensure the smooth day-to-day operations of the department.
• Good communication and negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments.
• Lead generation, marketing and business development.
• Handling and following up with vendors and drivers on monthly payments and GST.
• Tie-ups with corporate companies/showrooms.
• Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and a great customer experience.
• Approach potential vendors to establish relationships and explain to them about the company norms and earnings from attachment.
• Oversee and complete key tasks and develop project plans to meet corresponding deadlines.
• Should be meeting your vendor On-boarding targets and KPIs.
• Monitoring retention and turnover rates of new attachments.
• Coordinate and support to the call centre team whenever needed.
• Providing training to the vendors and chauffeurs.

• A bachelor's degree/master's.
• 3 to 5 years of any relevant experience in Sales, Admin & Vendor Management.
• Good negotiation skills and expertise in MS Office.
• Proficient in both written and oral communication in English and Tamil.
• Good problem solver and creative thinker.
• Excellent planning, organizing and time management skills.

Job Description:

Rider Support: Serve as the primary point of contact for active riders (vendors), providing immediate support over the call

Booking Management: Manage and manually assign bookings that are require specific coordination

Trip Coordination: Call riders and customers to coordinate pick-up locations, clarify addresses, or navigate to ensure successful trip commencement.

Rider Support (Outbound): Make outbound calls to riders who are active in the system (Welcome call /acceptance rate, low online hours)

Emergency Handling: Serve as the first point of contact for riders

Compliance Checks: Remind riders via call or message about immediate compliance needs (e.g., license expiry, app update, mandatory training).

Daily Briefs: Prepare quick daily summaries on major operational hurdles, fleet availability gaps

Skill / Expertise / Work background:

Excellent phone communication and active listening skills. High ability to multitask and manage call volumes. Strong problem-solving and conflict resolution skills over the phone. Fluency in Tamil and basic English is mandatory.

Experience level:

Minimum 1-2 years of experience in a call center, customer service, or a dispatch/operations control desk

Qualification:

Bachelor's degree (any field)

The role involves understanding requirements, user stories, and acceptance criteria; preparing and executing manual test scenarios based on functional and business workflows; documenting test results with evidence; logging defects in Jira; and supporting retesting and regression testing.

The candidate will work closely with Product Owners, Business Analysts, Developers, and QA members to help ensure features are properly validated and releases are stable and production-ready.

• Basic understanding of manual testing and software testing lifecycle (STLC/SDLC)
• Ability to understand user stories / acceptance criteria and convert them into test scenarios and test cases
• Execute functional testing and UAT test scenarios based on system behavior and real business workflows
• Document test results clearly with proper evidence
• Use Jira (Xray) to support test execution and tracking (training will be provided):
• Execute test cases and update results in Test Execution
• Attach test evidence (screenshots / screen recordings)
• Link test cases to user stories for traceability (as guided)
• Report defects in Jira with:
• Steps to reproduce
• Expected vs Actual results
• Supporting evidence
• Support retesting after fixes and basic regression testing for impacted modules
• Strong attention to detail, logical thinking, and willingness to learn
• Good communication to coordinate with PO/BA/Dev teams during during testing and UAT cycles

Good to have:

• Exposure to testing mobile apps (Android / iOS) or web applications
• Basic awareness of API testing (Postman) or SQL validation
• Any internship / academic project experience in software testing
• Domain familiarity with booking / payments / wallet / invoice flows is an added advantage

Experience level:

• 0–2 years of experience in manual testing functional testing, or UAT testing
• Freshers may be considered if they demonstrate strong understanding of testing fundamentals and documentation discipline

Qualification:

• BE / BTech (CSE / IT / ECE)
• BSc / MSc (Computer S

The role involves working closely with Product Owners, Business Analysts, and developers to understand business requirements and translate them into effective design solutions. The designer will play a key role in improving user experience based on real user needs and operational workflows, while contributing to building a consistent design approach across platforms.

Job Responsibilities

• Collaborate with cross-functional teams to work on requirements and design solutions
• Understand problem statements clearly, apply design thinking, empathize with users, brainstorm, and create effective design solutions for the product
• Deliver designs through wireframes, prototypes, and low- and high-fidelity mockups
• Have a basic understanding of user research methodologies, interaction design, and visual design principles
• Translate research insights into design concepts that are viable, desirable, and feasible
• Use design tools such as Figma (mandatory) and Adobe tools like Illustrator, Photoshop, XD, and After Effects
• Manage own projects, timelines, deadlines, and deliverables

Skill / Expertise / Work background:

• Strong proficiency in Figma (mandatory)
• Ability to create wireframes, prototypes, and UI designs independently
• Good understanding of UX principles, user flows, interaction design, and visual design principles
• Ability to understand business workflows and translate them into design solutions
• Basic knowledge of Adobe After Effects and other Adobe tools (preferred)
• Strong communication skills and ability to collaborate with cross-functional teams
• Ability to work in an agile, result-oriented environment

Experience level: 2 to 4 years (flexible based on portfolio quality)

Qualification:

• Bachelor’s degree in Design / Fine Arts / Computer Science / Related field
• Equivalent practical experience with strong portfolio is acceptable

• To create, lead and manage the newly created cabs & attachment operations.
• Resolving problems of vendors, drivers and customers.
• Ensure the smooth day-to-day operations of the department.
• Good communication and negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments.
• Lead generation, marketing and business development.
• Handling and following up with vendors and drivers on monthly payments and GST.
• Tie-ups with corporate companies/showrooms.
• Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and a great customer experience.
• Approach potential vendors to establish relationships and explain to them about the company norms and earnings from attachment.
• Oversee and complete key tasks and develop project plans to meet corresponding deadlines.
• Should be meeting your vendor On-boarding targets and KPIs.
• Monitoring retention and turnover rates of new attachments.
• Coordinate and support to the call centre team whenever needed.
• Providing training to the vendors and chauffeurs.

• A bachelor's degree/master's.
• 3 to 5 years of any relevant experience in Sales, Admin & Vendor Management.
• Good negotiation skills and expertise in MS Office.
• Proficient in both written and oral communication in English and Tamil.
• Good problem solver and creative thinker.
• Excellent planning, organizing and time management skills.

• Build sustainable relationships of trust through open and interactive communication.
• Listening actively to vendors calls and documenting.
• Go the extra mile to analyze all necessary information using available resources, liaise with other departments, evaluate using all relevant/sourced data to handle complaints and make a fruitful decision.
• Provide accurate, valid, and complete information by using the right methods/tools and illuminate the doubts.
• Responsible to make genuine actions, educate the process wherever necessary and take them through the process.
• Resolving the most complex vendor service issues using creative problem-solving. Follow up such complicated vendors calls wherever necessary, build sustainable relationships and engage vendors by taking the extra mile.  Adhere to TAT metrics in calls as well as in handling and resolving vendor complaints.
• To educate the application/software related updates wherever necessary educate the company’s terms & policies and guide them to abide by the norms.
• Meet personal /Team qualitative and quantitative targets.
• To understand the common difficulties faced by the vendors and to escalate it the hierarchy.
• Act as a correspondent between the client, business and internal functions.

• Any degree
• 2-3 years of work experience in a relevant field.
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Tamil and English)
• Ability to handle the stressful situation appropriately
• Lead Conversion & Convincing skills

• Build sustainable relationships of trust through open and interactive communication.
• Listening actively to vendors calls and documenting.
• Go the extra mile to analyze all necessary information using available resources, liaise with other departments, evaluate using all relevant/sourced data to handle complaints and make a fruitful decision.
• Provide accurate, valid, and complete information by using the right methods/tools and illuminate the doubts.
• Responsible to make genuine actions, educate the process wherever necessary and take them through the process.
• Resolving the most complex vendor service issues using creative problem-solving. Follow up such complicated vendors calls wherever necessary, build sustainable relationships and engage vendors by taking the extra mile.  Adhere to TAT metrics in calls as well as in handling and resolving vendor complaints.
• To educate the application/software related updates wherever necessary educate the company’s terms & policies and guide them to abide by the norms.
• Meet personal /Team qualitative and quantitative targets.
• To understand the common difficulties faced by the vendors and to escalate it the hierarchy.
• Act as a correspondent between the client, business and internal functions.

• Any degree
• 2-3 years of work experience in a relevant field.
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Tamil and English)
• Ability to handle the stressful situation appropriately
• Lead Conversion & Convincing skills