Careers

Key Responsibilities:

• Responsible for monitoring and improving the integrity and efficiency of attached vehicles with respect to our norms.
• Inspect with chauffeurs whether they are following our listed norms each day.
• Inspect whether the cab has painting and stickers as mandatorily required.
• Helps in identifying and implementing efficient processes and methods for improving inspection operations.
• Utilizing TMS, databases and tools appropriately. Proficient in Data management and Management information Systems. Prepares report and data analysis.
• Understanding and striving to meet or exceed Vendor Management metrics while providing excellent, consistent Vendor support, Vendor Retention.
• Resolving vendor disputes or issues quickly and efficiently improves our standards.
• Analyzing competitor performance and market study. Highlighting the hierarchy wherever necessary.

Qualifications and Requirements

• A bachelor’s degree.
• 3-6 years relevant experience in sales, collections, quality, & Inspections related activities.
• Good Communication and negotiation skills.
• Willing to work at Rotational Shift.
• Willing to travel extensively around Coimbatore city and all cities of ROC.
• Should possess a valid driving license and two-wheeler.
• Convenience and petrol fees will be provided apart from CTC.
• Incentives will be given for achieving the targeted number of inspections.
• Good problem solver and creative thinker.

Responsibilities and Duties:

• Manage and resolve customer & Vendor queries.
• Identify and escalate issues to supervisors
• Build sustainable relationships of trust through open and interactive communication.
• Convince, convert and onboard the leads by providing necessary information about our services.
• Take vendors through the process, convince them by sharing deals and offers and convey the value of making an attachment with us.
• Answer a large number of incoming calls and respond to customers & Vendors
• Provide service-related information to customers & Vendors
• Document all call information according to standard operating procedures
• Follow up customer & Vendor calls where necessary
• Handling complaints & Vendor support helpline
• To acknowledge and resolve customer & vendor issues
• Analyzing the process & givin

Required Qualifications and Skills

• Any degree
• 0-5 years of work experience in a relevant field.
• Knowledge of customer service practices and principles
• Excellent typing skills
• Superior listening, verbal, and written communication skills (Tamil and English)
• Ability to handle the stressful situation appropriately
• Lead Conversion & Convincing skills
• Willing to work at Rotational shifts
• Knowledge in MS Office (Excel, Word, PPT, etc.,)

We are looking for a Junior Software Tester to support User Acceptance Testing (UAT) activities across application modules. The role involves executing manual test scenarios based on business workflows, documenting results, logging defects, and supporting retesting to ensure stable and production-ready releases.

The candidate will work closely with Product Owners, Business Analysts, Developers, and QA teams during UAT cycles.

Roles & Responsibilities

• Understand user stories and acceptance criteria and convert them into test scenarios.
• Execute UAT test cases based on real business workflows.
• Document test results clearly with supporting evidence such as screenshots or recordings.
• Update test execution status in test management tools.
• Maintain traceability between test cases and user stories.
• Log defects with proper details including:
• Steps to reproduce
• Expected vs Actual results
• Supporting evidence
• Support retesting after bug fixes.
• Perform basic regression testing for impacted modules.
• Collaborate with Product Owners, Business Analysts, Developers, and QA teams to ensure smooth UAT cycles.
• Ensure applications are stable and ready for production releases.

Job SpecificationsRequired Skills

• Basic understanding of Manual Testing.
• Knowledge of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
• Ability to analyze requirements and prepare test scenarios.
• Strong attention to detail and logical thinking.
• Good communication and documentation skills.
• Willingness to learn and work in a collaborative team environment.

Good to Have

• Exposure to testing mobile applications (Android / iOS) or web applications.
• Basic knowledge of API testing using Postman.
• Basic understanding of SQL validation.
• Internship or academic project experience in software testing.
• Familiarity with booking, payments, wallet, or invoice workflows.

Experience

• 0–2 years of experience in Manual Testing / UAT Testing.
• Freshers can apply if they have a strong understanding of testing fundamentals.

Qualification

• BE / BTech – Computer Science / IT / ECE
• BSc / MSc – Computer Science / IT
• Software Testing Certification is an added advantage.

• Provide backend support for bike taxi operations, ensuring smooth coordination between stakeholders.
• Handle driver support through outbound calls, addressing queries and resolving operational issues.
• Monitor and control trip cancellations, taking necessary actions to minimize disruptions.
• Ensure fruitful operations with a strong focus on customer satisfaction.
• Track and confirm that bike taxis reach customer locations within specified timelines.
• Maintain daily oversight of trip volumes, day-wise commitments, and other key performance metrics.

• Any Degree
• Strong verbal communication skills.
• 2+ years of experience in operations or backend support, preferably in a similar industry.
• Proven ability to work in dynamic, target-driven environments.
• Demonstrated flexibility and initiative in achieving daily operational goals.
• Willing to work at rotational shifts.