Should welcome customers with greetings.
Should serve them by handling their luggage's.
Air Conditioning facility must be provided to all customers unless customer requests to switch off.
Customers who are elders, children or handicaps should treat them with equal respect. It is mandatory and social responsibility of a chauffeur.
Should not indulge in any quarrels with any customers.
Should wear black shoes whenever in duty.
Should never get into sleep during duty hours.
Should be in uniform either in login or logout No excuses are allowed for the uniform. uniform must be neat & clean
Chauffeurs shouldn’t consume Alcohol, Pan Masal, Gudka or any other drugs during on duty.
Driver should be neat and clean ie., with decent hair cut, clean shave
Daily baths, brushing, Short nails etc.,
Should follow all traffic rules such as wearing seat belts, Following speed limits, traffic signals, No cell phone usages during rides, Overtaking rules, Parking Rules etc.,
Should maintain documents as per RTO norms under validity
Billing occurs on 5th of every month. you will be liable to pay monthly rental and GST on your previous month collection before the due date.
It is offensive to take photography and videography inside the cab using mobile/hidden cameras during business hours.
Vehicle owners should be responsible for vehicle and driver maintenance and should adhere to all RTO norms.
You must make sure all the vehicle (Rc, Permit And Insurance) and chauffeur documents (Badge and License) are under validity and renew before expiry.
Vehicles attached to RED TAXI & GO TAXI should only bear our brand stickers (as per current procedure)-other unwanted stickers are not allowed.
Vehicles attached with RED TAXI should be painted with RED colour on the roof (to show our brand uniqueness) and the same to be changed to white colour while Detach
You should make sure that each new chauffeurs you appoint undergo a training(Monday Wednesday and Friday) in our office and get their Identification number to login your cabs.
Acting drivers are strictly prohibited as the chauffeur photo will be shared with every customer
When you use your vehicle(with RedTaxi stickers) even for your own purpose you must make sure chauffeur is in red taxi uniform.
Recording all trip details in the trips sheet is mandatory as per Indian Transport Act.
Any leasing or selling of your vehicle need to be intimated well in advance with the vendor team.
Any accidents or legal filings against the cab will be your responsibility
Any changes in customer tariffs is sole rights of EFS.
Any trip cancellations with any reasons is not acceptable and penalised.
You should make sure the vehicle & chauffeur is clean and tidy before they start their day.
Vendors are suggested not to entertain daily, weekly or percentage based commission to Chauffeurs.
You can make a note of their FUEL and meter readings and make chauffeurs to write trip sheets.